About Us - Heathcotes

Owned and operated by the Heathcote family since 1947

Heathcotes has been owned by the Heathcote family since 1947. The original Heathcote Appliances store based in Morrinsville sold a wide range of appliances and supplies to the local community.

Heathcotes has continued to grow over the years to four appliance stores, a certified appliance service department and a specialised air conditioning/heat pump installation and service team. Heathcotes employs around 100 staff across all aspects of the business.

Heathcotes have a large-format store in Hamilton City as well as The Base (NZ's Largest Shopping Centre) in Te Rapa. Heathcotes also has stores in Morrinsville & Te Awamutu.

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2013, 2014, 2016 & 2017 Ware's Retail Store of the Year

Heathcotes Morrinsville branch took out “Retail Store of the Year” (Up to 400m2 of showroom area) at the 2017 Wares Awards. A great reward for a hard-working team and home of the original Heathcotes store.

Heathcote's The Base has also been judged “Large Retail Store of the Year” at the 2013, 2014 and 2016 Wares Awards. The Base team are honoured to have received this award three times and we congratulate our staff at our Base Store for their great effort and work.

Heathcotes judged best in service in New Zealand two years in a row

In the 2013 & 2014 Consumer survey, Heathcote Appliances was voted number one in New Zealand for customer service. Survey results showed that 85% of our customers rated the service they received as being "good" or "very good".

This is the third year Heathcotes has featured in the top group of retailers nationwide, however it is the first year we have had the privilege of receiving first place. Our aim as a company is to provide our customers with the best possible service and we are extremely proud and honoured to have been recognised in this way.