About Heathcote Appliances

Owned and operated by the Heathcote family since 1946

Heathcote Appliances has been owned by the Heathcote family since 1946. The original store based in Morrinsville sold a wide range of appliances and supplies to the local community.

Heathcotes has continued to grow over the years to 4 Appliance stores, a certified appliance service department and a specialised air conditioning/heat pump installation and service team. Heathcotes employs around 100 staff across all aspects of the business.

Heathcotes have a large-format store in Hamilton City as well as The Base (NZ's Largest Shopping Centre) in Te Rapa. Heathcotes also has stores in Morrinsville & Te Awamutu.

The Heathcotes Story

The Technology Continues to Change - Our Service Level Remains the Same

Heathcotes have been selling appliances for 70 years. In that time the technology has come and gone; so have our competitors. We have always prided ourselves on the level of knowledge, advice and service we can give our customers. If at any time you require help you can either email us or call us during business hours on 07 839 5443 and we will be happy to provide advice.

Recent Awards

2013, 2014 & 2016 Ware's Retail Store of the Year

Heathcote's The Base was judged as Large Retail Store of the Year at the 2013, 2014 and 2016 Wares Awards. We are honoured to have received this award three times and congratulate our staff at our Base Store for their great effort and work. For details on the award see here.

Heathcotes judged best in service in new zealand two years in a row

In the 2013 & 2014 Consumer survey Heathcote Appliances was voted number one in New Zealand for customer service. Survey results showed that 85% of our customers rated the service they received as being "good" or "very good". This is the third year Heathcotes has featured in the top group of retailers nationwide, however it is the first year we have had the privilege of receiving first place. Our aim as a company is to provide our customers with the best possible service and we are extremely proud and honoured to have been recognised in this way.

 

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